The Notifications section in HydraBooking allows you to organize and customize notifications related to booking confirmations, cancellations, rescheduling, and reminders. These notifications can be tailored for both the host and the attendee, ensuring all parties are informed about booking updates and reminders.

Notification Recipients

• To Host: Notifications sent to the booking host. This ensures that the host is kept up-to-date on all booking activities, including new bookings, cancellations, reschedules, and reminders.
• To Attendee: Notifications sent to the client or attendee who made the booking. Keeping attendees informed about their appointments helps prevent no-shows and enables easy rescheduling if needed.

Notification Types

1. Booking Confirmation
   • Purpose: Sent to confirm a booking immediately after it’s created.
2. Booking Cancel
   • Purpose: Sent when a booking is canceled by the attendee or host.
3. Booking Reschedule
   • Purpose: Sent when an existing booking is rescheduled to a new date or time.
4. Booking Reminder
   • Purpose: Sent before the scheduled booking time as a reminder to reduce no-shows.

Customize Notifications

Click on the Edit icon to customize the Notification Email template settings

The booking confirmation email template allows you to customize the content sent to the host when a new booking is confirmed. Using dynamic placeholders, you can include essential details like booking time, attendee information, and location.

1. Select Template

Choose from predefined templates or create a custom one. This option allows you to pick a base format for the confirmation email.

• Select Template: Choose a template if available, or proceed with a blank layout to customize your message from scratch.

2. From

The From field defines the sender’s email address. It defaults to the admin email, ensuring that replies are directed to the correct contact.

• From: Default is {{wp.admin_email}}, the WordPress administrator email. Update this if you’d like notifications sent from a different address.

3. Subject

The Subject line should clearly convey that a new booking has been scheduled and include key details for easy identification.

• Subject Example: New Booking between {{host.name}} & {{attendee.name}}
  • This subject line will dynamically display the host and attendee names, making it immediately relevant to the host.

4. Mail Body

The Mail Body is where you define the main content of the email. Below is a structured breakdown of sections and placeholders to include:

Available Placeholders

{{meeting.title}}
{{meeting.date}}
{{meeting.location}}
{{meeting.duration}}
{{meeting.time}}
{{host.name}}
{{host.email}}
{{attendee.name}}
{{attendee.email}}
{{attendee.additional_data}}
{{wp.admin_email}}
{{booking.cancel_reason}}
{{booking.full_start_end_host_timezone}}
{{booking.start_date_time_for_host}}
{{booking.start_date_time_for_attendee}}
{{booking.full_start_end_attendee_timezone}}
{{booking.rescheduled_reason}}
{{booking.location_details_html}}