We’re excited to introduce the latest update to Tourfic, version 2.14.0, which includes powerful new features and improvements to streamline your booking and customer engagement processes. Here’s an in-depth look at what’s new in this release:
New Addon: Tourfic Email Piping – Easily Manage Customer Enquiry (Pro)
With the new Email Piping addon, managing customer inquiries is now more convenient and efficient than ever. This Pro feature allows you to directly handle customer questions within the plugin, making it easier to track, respond, and manage each inquiry in one centralized location. Perfect for businesses looking to enhance their customer service, this addon brings a new level of interaction that simplifies communication and builds trust with your customers.
Improvement: Enhanced Sorting Functionality on the Archive Page
We’ve improved the sorting functionality on the Archive Page, providing users with a smoother and more intuitive experience when browsing listings. With these enhancements, users can now sort listings by various criteria, enabling quicker access to relevant information. This update makes it easier for customers to find exactly what they’re looking for, boosting satisfaction and increasing the chances of bookings.
Improvement: Redesigned Tourfic Ask Question Popup
The “Ask Question” popup has been redesigned to provide a cleaner, more engaging interface. This redesign improves the user experience by making it simpler for customers to ask questions about specific listings, reducing friction in the inquiry process. The refreshed look aligns with modern design practices, encouraging more interaction and ultimately enhancing customer engagement.
Improvement: Streamlined Enquiry Details Design
To enhance readability and usability, the Enquiry Details design has been streamlined. Now, information is presented more clearly, making it easier for administrators to view, organize, and manage inquiry details at a glance. This update improves efficiency by helping you quickly address customer needs and provide timely responses.
Improvement: Direct Reply Option for Enquiry (Pro)
For Pro users, the new Direct Reply option allows you to respond to inquiries directly from within the Tourfic dashboard. This feature removes the need to navigate to external email clients, saving time and simplifying the communication process. With direct reply capabilities, handling customer inquiries becomes faster and more efficient, helping you stay on top of customer communications and improve response times.
Tourfic 2.14.0 brings a range of updates that focus on improving customer engagement and usability. Be sure to update to this latest version to take advantage of these new features and improvements. Stay tuned for more enhancements and innovations in upcoming releases!
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